The Tech Helpline

The Tech Helpline is a member benefit offering support for hardware, software, networking and digital devices to full dues paying members.

The best part is you have the choice of contacting their friendly and knowledgeable analysts via phone, e-mail, and online chat. They troubleshoot problems and offer solutions, often by connecting remotely to your computer and fixing it while you relax. They can advise you on hardware and software purchasing, and most importantly, they understand your needs as a REALTOR®.

• Instruction for installing and configuring new hardware and software.
• Diagnosis and repair of computer hardware and software issues.
• Advice for purchasing hardware, software and services.
• Basic instruction with major software applications. Recommendations for upgrades and updates.
• Advice for performance optimization.
• Troubleshooting network issues.
• No limits on the number of calls or on the length of time per call.
• Experienced, reliable, professional and courteous assistance.
• Assistance in English or Spanish.
• U.S. based analysts located in Orlando, Florida.

Support

Support is available Monday-Friday from 7am-6pm. Saturday and Sunday from 7am-3pm  Mountain Time. Call at (877) 573-8104 to get started! Chat support is also available. Email support at:

For a complete list of computer support, please visit Tech Helpline using the following link:

* If the Tech Helpline does not support your MLS, it is helpful to mention that in your communications.